For our Affiliates and Customers

New Customer Information

• Do I have to order from an affiliate?
• Do You Accept Affiliates from Other Countries?
• How can I contact Tori Belle?
• How do I find an affiliate in my area?
• How do I Sell Tori Belle Cosmetics?

Product Information

• What are the Ingredients in the Magnetic Eyeliner?
• What is Magnetic Eyeliner?
• I've heard of magnetic lashes before. How is Magnetude™ different?

For Our Affiliates!

Usage and Care

• Ensure your mascara/eyeliner is completely dry before applying your lashes
• How do I Clean my Lashes or Magnets?
• How do I Remove my Magnetic Eyeliner?
• My Liner is Clumpy or Thin. What do I do?
• My Magnetic Lashes aren't Sticking to the Eyeliner! Help!
• What are the Little Lashes (Anchors) For?

Payments and Pricing

• What payment methods do you accept?

Shipping

• No Shipping Info: Why have I not received my shipping and tracking information?
• Tracking Issue: Why does my tracking information show no activity/show an old package that was already delivered?
• Wrong Shipping Info Provided: Can my order be changed if I entered an incorrect address? Product? Quantity?
• Do You Ship Internationally?
• How Long Does Shipping Take?
• What do I do if my Package is Lost?

Returns

• How to handle defective or items that arrive damaged
• How to return a product
• I am missing items or was sent incorrect items.
• My lashes don't match
• My lashes shed or fell apart
• Product Exchanges

About Tori Belle Cosmetics

• Beware of imitators and copycats
• Is LashLiner related to Tori Belle Cosmetics?
• Is this the REAL World's First Magnetic Eyeliner?